The calls that go to voicemail. The referrals stuck in a fax pile. The colonoscopy recalls no one has time to work. Ample AI answers, routes, and recovers them, under rules your physicians approve, never a clinical decision the software makes.
Takes 2 minutes. No obligation.
The problem
Patients leak out of a GI practice at two points: after the phones close, and after the procedure is done. Both are lists that nobody has the hands to work.
From Friday afternoon to Monday morning is more than sixty hours a patient cannot reach you. Some of them call the group down the road instead.
New referrals arrive by fax and phone and wait for a human with a free minute. The urgent ones look exactly like the routine ones until someone reads them.
Every colonoscopy ends with an interval your physicians set. The follow-ups quietly slip, and the patients you already earned stop coming back.
Industry data: only about half of surveillance patients ever schedule the follow-up they were told to get, and roughly 1 in 6 is lost to follow-up.The same questions, the same reschedules, the phones ringing while a patient is being checked in. The busywork never lets up, and good staff burn out on it.
What we do
Ample AI answers your phone when your team cannot, routes every referral, and works your recall list. You choose the pieces you need.
The system answers evenings, weekends, and overflow, or your whole front desk if you want it. Callers are helped, booked, or taken down, never left in voicemail.
Every referral captured, read, and placed in the queue against your group's own written criteria, with the urgent ones flagged for a physician instead of buried under the routine.
Overdue surveillance and screening patients called back under your intervals, booked onto your schedule. Voicemails never state the reason for the call, and do-not-contact is always honored.
The system performs administrative routing under a protocol your physicians approve and sign before it ever takes a call. It never diagnoses, never decides what is urgent, and never re-grades a referral on its own. It proposes, routes, and reads approved wording. Your clinicians decide everything clinical. That is the line no general answering service or generic AI can hold, and it is the reason GI groups trust us on the phone.
Why GI groups choose us
We know GI CAT forms, surveillance intervals, colonoscopy prep, and open-access referrals, because we do not spread across twenty specialties.
Your physicians approve the routing rules in writing before go-live. The system never makes a clinical decision. That is built into every agreement.
Built for both, with the right privacy posture in each: HIPAA in the US, PIPA, PHIPA, and PIPEDA in Canada. Most vendors treat Canada as an afterthought.
You work directly with the people who build it. No implementation queue, no ticket number, at a group size the enterprise vendors will not service.
Industry figures cited on this page are drawn from published gastroenterology research and describe the sector, not results guaranteed by Ample AI. Our proof is our work with one BC gastroenterology group; we do not claim clients or outcomes we do not have.
How it works
Fifteen minutes to understand how your group runs and where you are losing patients. If we are not a fit, we will tell you.
Your physicians approve the routing protocol in writing. We configure the system to your hours, your workflows, and your EMR.
You run it on your own terms with real scenarios. It goes live only after your physician signs off, never before.
This is not a one-time setup. We monitor, tune, and expand it as your group grows, with a named human behind you the whole way.
Answer a few quick questions to see whether your GI group is a fit for Ample AI.
See if your group qualifiesTakes 2 minutes. Free. No sales pressure.